.embeddedServiceInvitation {
    position: relative !important;
    top: 90px !important;
    left: 360px !important;
    visibility: visible !important;
}

body:not(.mobilethemeview) .uiButton.helpButtonEnabled {
    box-shadow: none !important;
    outline: none !important;
    background: none !important;
    background-image: url("https://my.gokinetic.com/consumer/images/CookiesBanner/Let_chatnew.png") !important;
    background-repeat: no-repeat !important;
    margin-right: 5rem !important;
    padding: 4rem !important;
    border-style: none !important;
    border-width: 0px !important;
    font-style: normal !important;
    font-weight: normal !important;
    font-variant: normal !important;
    list-style: outside none none !important;
    letter-spacing: normal !important;
    line-height: normal !important;
    text-decoration: none !important;
    vertical-align: baseline !important;
    white-space: normal !important;
    word-spacing: normal !important;
    position: absolute !important;
    top: -30px !important;
    left: -6rem !important;
    z-index: 600 !important;
    background-size: 84px 80px !important;
}

body:not(.mobilethemeview) .uiButton.helpButtonDisabled {
    box-shadow: none !important;
    outline: none !important;
    background: none !important;
    /* background-image: url(https://chatd1-kineticcommunities.cs43.force.com/kineticportalliteassistant/resource/Kinetic_Assistant_Offline_Chat_Icon) !important; */
    /* background-image: url("https://svcd1-kineticcommunities.cs36.force.com/kineticportalliteassistant/resource/Kinetic_Assistant_Offline_Chat_Icon") !important; */
    /* background-image: url("https://svcd2.kineticcommunities.cs202.force.com/kineticportalliteassistant/resource/Kinetic_Assistant_Offline_Chat_Icon") !important; */
    /* background-image: url("https://sit-kineticcommunities.cs67.force.com/kineticportalliteassistant/resource/Kinetic_Assistant_Offline_Chat_Icon") !important; */
    /* background-image: url("https://uat-kineticcommunities.cs169.force.com/kineticportalliteassistant/resource/Kinetic_Assistant_Offline_Chat_Icon") !important; */
    background-image: url("https://kineticcommunities.force.com/kineticportalliteassistant/resource/Kinetic_Assistant_Offline_Chat_Icon") !important;
    background-repeat: no-repeat !important;
    margin-right: 5rem !important;
    padding: 4rem !important;
    border-style: none !important;
    border-width: 0px !important;
    font-style: normal !important;
    font-weight: normal !important;
    font-variant: normal !important;
    list-style: outside none none !important;
    letter-spacing: normal !important;
    line-height: normal !important;
    text-decoration: none !important;
    vertical-align: baseline !important;
    white-space: normal !important;
    word-spacing: normal !important;
    position: absolute !important;
    top: -30px !important;
    left: -6rem !important;
    z-index: 600 !important;
    background-size: 84px 80px !important;
    cursor: not-allowed !important;
}

.embeddedServiceLiveAgentStateChat .messageArea,
.embeddedServiceLiveAgentStateChat .messageArea.smoothScroll {
    margin-top: 40px !important;
}

body:not(.mobilethemeview) .uiButton.helpButtonEnabled:hover,
body:not(.mobilethemeview) .uiButton.helpButtonEnabled:hover::before,
body:not(.mobilethemeview) .uiButton.helpButtonEnabled:focus::before {
    background: none !important;
    background-image: url("https://my.gokinetic.com/consumer/images/CookiesBanner/Let_chatnew.png") !important;
    background-repeat: no-repeat !important;
    background-size: 84px 80px !important;
    outline: none !important;
}

.uiButton.helpButtonEnabled .embeddedServiceIcon::before {
    display: none !important;
}

.embeddedServiceHelpButton .helpButton .uiButton {
    background-color: #005290;
    font-family: "Arial", sans-serif !important;
}

.embeddedServiceHelpButton .helpButton .uiButton:focus {
    outline: 1px solid #005290;
}

header.sidebarHeader::after {
    /* background-image: url("https://chatd1-kineticcommunities.cs43.force.com/kineticportalliteassistant/resource/GoKinetic_Logo") !important; */
    /* background-image: url("https://svcd1-kineticcommunities.cs36.force.com/kineticportalliteassistant/resource/GoKinetic_Logo") !important; */
    /* background-image: url("https://svcd2-kineticcommunities.cs202.force.com/kineticportalliteassistant/resource/GoKinetic_Logo") !important; */
    /* background-image: url("https://sit-kineticcommunities.cs67.force.com/kineticportalliteassistant/resource/GoKinetic_Logo") !important; */
    /* background-image: url("https://uat-kineticcommunities.cs169.force.com/kineticportalliteassistant/resource/GoKinetic_Logo") !important; */
    background-image: url("https://kineticcommunities.force.com/kineticportalliteassistant/resource/GoKinetic_Logo") !important;
    background-size: 118px !important;
    background-repeat: no-repeat !important;
    background-position: 120px 2px !important;
    background-color: #ffffff !important;
    z-index: 1 !important;
    border-bottom: 1px solid rgb(204, 204, 204) !important;
    content: "" !important;
    display: block !important;
    height: 40px !important;
    position: absolute !important;
    top: 48px !important;
    left: 0px !important;
    width: 100% !important;
}

.chatContent .chatMessage.agent.richText {
    background-color: #7dba00 !important;
    color: #ffffff !important;
    box-shadow: 5px 7px 10px -5px #bbb !important;
    border: 1px solid #ccc !important;
    white-space: normal;
}

.chatContent .chatMessage.agent.richText ol li {
    list-style-type: decimal !important;
    display: list-item !important;
}

.chatContent .chatMessage.chasitor {
    background-color: #ffffff !important;
    color: #000000 !important;
    box-shadow: 5px 7px 10px -5px #bbb !important;
    border: 1px solid #ccc !important;
}

.embeddedServiceLiveAgentStateChatInputFooter .footerMenuWrapper .footer-menu {
    display: none !important;
}

.embeddedServiceLiveAgentStateChat .messageArea:focus {
    border: none !important;
}

.embeddedServiceLiveAgentStateChatInputFooter .chasitorControls {
    margin: 0 !important;
    height: 40px !important;
}

.embeddedServiceLiveAgentStateChatInputFooter .chasitorControls .uiInput {
    height: 40px !important;
    border-top: 1px solid #ccc !important;
}

.embeddedServiceLiveAgentStateChatInputFooter .chasitorControls .uiInput:focus {
    border: none !important;
    border-top: 1px solid #ccc !important;
}

.embeddedServiceLiveAgentStateChatInputFooter.dynamicResizeTextOneRow {
    min-height: 40px !important;
    height: 40px !important;
}

.embeddedServiceLiveAgentStateChatInputFooter.dynamicResizeTextTwoRows {
    min-height: 40px !important;
    height: 40px !important;
}

.embeddedServiceLiveAgentStateChatInputFooter.dynamicResizeTextThreeRows,
.embeddedServiceLiveAgentStateChatInputFooter.dynamicResizeTextMoreThanThreeRows {
    min-height: 40px !important;
    height: 40px !important;
}

.embeddedServiceLiveAgentStateChatInputFooter.dynamicResizeTextTwoRows textarea,
.embeddedServiceLiveAgentStateChatInputFooter.dynamicResizeTextThreeRows textarea,
.embeddedServiceLiveAgentStateChatInputFooter.dynamicResizeTextMoreThanThreeRows textarea {
    overflow-y: scroll !important;
}

/* .embeddedServiceSidebar.layout-docked .dockableContainer {
    bottom: 20px !important;
} */

.embeddedServiceLiveAgentStateChatInputFooter.dynamicResizeTextOneRow .chasitorText {
    padding: 10px 8px !important;
}

[embeddedservice-chatheader_chatheader-host] {
    height: 36px !important;
    min-height: 36px !important;
}

img[embeddedService-chatHeader_chatHeader] {
    height: 25px !important;
    width: 25px !important;
}

button:hover[embeddedService-chatHeader_chatHeader]:before {
    top: 5px !important;
    height: 25px !important;
    width: 25px !important;
}

button[embeddedService-chatHeader_chatHeader] {
    height: 25px !important;
    min-height: 25px !important;
    width: 25px !important;
    min-width: 25px !important;
    padding: 1px 6px;
}

button.minimizeButton:hover[embeddedService-chatHeader_chatHeader]:before {
    right: 39px !important;
}

.smoothScroll::-webkit-scrollbar-thumb {
    border-radius: 36px !important;
    background-color: #7dba00 !important;
}

.smoothScroll::-webkit-scrollbar {
    width: 1em !important;
}

.smoothScroll::-webkit-scrollbar-track {
    -webkit-box-shadow: inset 0 0 6px rgb(0 0 0 / 30%) !important;
    box-shadow: inset 0 0 6px rgb(0 0 0 / 30%) !important;
}

#snapins_invite {
    background-color: #ffffff !important;
    font-family: "Arial", sans-serif !important;
    overflow: visible !important;
    border-radius: 8px !important;
}

[inert] {
    pointer-events: all !important;
}

.embeddedServiceInvitation {
    background-color: transparent !important;
    max-width: 290px !important;
    max-height: 210px !important;
    -webkit-box-shadow: 0 7px 12px rgba(0, 0, 0, 0.28) !important;
    -moz-box-shadow: 0 7px 12px rgba(0, 0, 0, 0.28) !important;
    box-shadow: 0 7px 12px rgba(0, 0, 0, 0.28) !important;
}

@media only screen and (min-width: 48em) {

    /*mobile*/
    .embeddedServiceInvitation {
        max-width: 332px !important;
        max-height: 210px !important;
    }
}

.embeddedServiceInvitation>.embeddedServiceInvitationHeader {
    width: inherit !important;
    height: 32px !important;
    line-height: 32px !important;
    padding: 10px !important;
    color: #ffffff !important;
    background-color: #222222 !important;
    overflow: initial !important;
    display: flex !important;
    justify-content: space-between !important;
    align-items: stretch !important;
    border-top-left-radius: 8px !important;
    border-top-right-radius: 8px !important;
}

.embeddedServiceInvitationHeader #embeddedServiceAvatar {
    width: 32px !important;
    height: 32px !important;
    border-radius: 50% !important;
}

.embeddedServiceInvitationHeader .embeddedServiceTitleText {
    font-size: 18px !important;
    color: #ffffff !important;
    overflow: hidden !important;
    word-wrap: normal !important;
    white-space: nowrap !important;
    text-overflow: ellipsis !important;
    align-self: stretch !important;
    flex-grow: 1 !important;
    max-width: 100% !important;
    margin: 0 12px !important;
}

.embeddedServiceInvitationHeader .embeddedServiceCloseIcon {
    border: none !important;
    border-radius: 3px !important;
    cursor: pointer !important;
    position: relative !important;
    bottom: 3% !important;
    background-color: transparent !important;
    width: 32px !important;
    height: 32px !important;
    font-size: 23px !important;
    color: #ffffff !important;
}

.embeddedServiceInvitationHeader .embeddedServiceCloseIcon:focus {
    outline: none !important;
}

.embeddedServiceInvitationHeader .embeddedServiceCloseIcon:focus::before {
    content: " " !important;
    position: absolute !important;
    top: 11% !important;
    left: 7% !important;
    width: 85% !important;
    height: 85% !important;
    background-color: rgba(255, 255, 255, 0.2) !important;
    border-radius: 4px !important;
    pointer-events: none !important;
}

.embeddedServiceInvitationHeader .embeddedServiceCloseIcon:active,
.embeddedServiceCloseIcon:hover {
    background-color: #ffffff !important;
    color: rgba(0, 0, 0, 0.7) !important;
    opacity: 0.7 !important;
}

.embeddedServiceInvitation>.embeddedServiceInvitationBody {
    background-color: #ffffff !important;
    max-height: 110px !important;
    min-width: 260px !important;
    margin: 0 8px !important;
    font-size: 14px !important;
    line-height: 20px !important;
    overflow: auto !important;
}

.embeddedServiceInvitationBody p {
    color: #333333 !important;
    padding: 8px !important;
    margin: 12px 0 !important;
}

.embeddedServiceInvitation>.embeddedServiceInvitationFooter {
    width: inherit !important;
    color: #ffffff !important;
    text-align: right !important;
    background-color: #ffffff !important;
    padding: 10px !important;
    max-height: 50px !important;
    border-bottom-left-radius: 8px !important;
    border-bottom-right-radius: 8px !important;
}

.embeddedServiceInvitationFooter>.embeddedServiceActionButton {
    font-size: 14px !important;
    max-height: 40px !important;
    border: none !important;
    border-radius: 4px !important;
    padding: 10px !important;
    margin: 4px !important;
    text-align: center !important;
    text-decoration: none !important;
    display: inline-block !important;
    cursor: pointer !important;
}

.embeddedServiceInvitationFooter>#acceptInvite {
    background-color: #005290 !important;
    color: #ffffff !important;
}

.embeddedServiceInvitationFooter>#rejectInvite {
    background-color: #ffffff !important;
    color: #005290 !important;
}

#customerFeedbackSurvey {
    position: fixed !important;
    bottom: 25px !important;
    right: 30px !important;
    height: 432px !important;
    z-index: 5002 !important;
    display: none !important;
}

#customerFeedbackSurvey button {
    position: absolute !important;
    top: -40px !important;
    right: 2px !important;
    font-size: 25px !important;
    color: white !important;
    cursor: pointer !important;
    background-color: transparent !important;
    border: none !important;
    display: none !important;
}

#customerFeedbackSurvey button.show {
    display: block !important;
}

#customerFeedbackSurvey iframe {
    height: 100% !important;
}

#customerFeedbackSurvey iframe::-webkit-scrollbar-thumb {
    border-radius: 36px !important;
    background-color: #7dba00 !important;
}

#customerFeedbackSurvey iframe::-webkit-scrollbar {
    width: 5px !important;
}

#customerFeedbackSurvey iframe::-webkit-scrollbar-track {
    -webkit-box-shadow: inset 0 0 6px rgb(0 0 0 / 30%) !important;
    box-shadow: inset 0 0 6px rgb(0 0 0 / 30%) !important;
}

#customerFeedbackSurvey.show {
    display: block !important;
}

#backdrop {
    position: fixed !important;
    left: auto !important;
    bottom: 20px !important;
    right: 20px !important;
    margin: 0 !important;
    height: 90% !important;
    max-height: 492px !important;
    width: 320px !important;
    background-color: #000000 !important;
    opacity: 0.55 !important;
    display: none !important;
    z-index: 5001 !important;
}

#backdrop.show {
    display: block !important;
}

#liveChatTrigger {
    background-color: #7dba00 !important;
    color: #ffffff !important;
    position: fixed !important;
    right: 310px !important;
    transform: rotate(270deg) !important;
    bottom: 250px !important;
    padding: 7px 14px !important;
    border: none !important;
    cursor: pointer !important;
    z-index: 10 !important;
}

#liveChatTrigger.hide {
    display: none !important;
}

#liveChatTrigger.disabled {
    cursor: not-allowed !important;
    background-color: gray !important;
}

#liveChatTrigger:not(.disabled):hover,
#liveChatTrigger:not(.disabled):focus {
    background-color: #4f702a !important;
}

body:not(.mobilethemeview) .modalContainer.sidebarMinimized button.minimizedContainer {
    box-shadow: none !important;
    outline: none !important;
    background: none !important;
    background-image: url(https://my.gokinetic.com/consumer/images/CookiesBanner/Let_chatnew.png) !important;
    background-repeat: no-repeat !important;
    margin-right: 5rem !important;
    padding: 4rem !important;
    border-style: none !important;
    border-width: 0px !important;
    font-style: normal !important;
    font-weight: normal !important;
    font-variant: normal !important;
    list-style: outside none none !important;
    letter-spacing: normal !important;
    line-height: normal !important;
    text-decoration: none !important;
    vertical-align: baseline !important;
    white-space: normal !important;
    word-spacing: normal !important;
    position: fixed !important;
    bottom: -30px !important;
    right: -175px !important;
    z-index: 1000 !important;
    background-size: 84px 80px !important;
}

.embeddedServiceSidebar.modalContainer {
    z-index: 1029 !important;
}

body:not(.mobilethemeview) .modalContainer.sidebarMinimized button.minimizedContainer .minimizedImage,
body:not(.mobilethemeview) .modalContainer.sidebarMinimized button.minimizedContainer .minimizedText {
    display: none !important;
}

.uiButton.helpButtonDisabled {
    display: none !important;
}

.embeddedServiceSidebarDialogState .dialog-button-0,
.closeChatButton {
    background-color: #7dba00 !important;
}

.embeddedServiceSidebarDialogState .dialog-button-0:hover,
.embeddedServiceSidebarDialogState .dialog-button-0:focus,
.closeChatButton:hover,
.closeChatButton:focus {
    background-color: #4f702a !important;
}

.dockableContainer.showDockableContainer {
    visibility: hidden !important;
}

.dockableContainer.dockableContainer.showDockableContainer.show {
    visibility: visible !important;
}

.loadingBallContainer.tiny.animated.embeddedServiceLoadingBalls {
    visibility: hidden !important;
}

#insightCounter.show {
    background-color: red !important;
    width: 20px !important;
    height: 20px !important;
    top: 0px !important;
    position: absolute !important;
    font-weight: bold !important;
    left: 75px !important;
    border-radius: 20px !important;
    display: block !important;
}

#insightCounter {
    display: none !important;
}

/* Survey loading icon */
.winbot-loader {
    border: 3px solid transparent;
    border-top-color: rgba(255, 255, 255, 0.9);
    border-bottom-color: rgba(255, 255, 255, 0.9);
    border-radius: 50%;
    animation: rotation 0.8s ease infinite;
    width: 5rem;
    height: 5rem;
}

/* Container for loading icon */
.winbot-loader-div {
    top: 25%;
    position: absolute;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
}

.winbot-loader-div.left-33 {
    left: 33% !important;
}

/* Waiting text below loading icon*/
.winbot-waiting-text {
    color: rgba(255, 255, 255, 0.95);
    font-size: 1.2em;
    margin-top: 7%;
}

@keyframes rotation {
    from {
        transform: rotate(0deg);
    }

    to {
        transform: rotate(360deg);
    }
}

.headerAnnouncement[embeddedService-chatHeader_chatHeader] {
    z-index: 3 !important;
}

.mobilethemeview .embeddedServiceLiveAgentStateChatInputFooter .chatActionButton.Send {
    background-color: #fff;
    border-top: 1px solid #ccc;
}

.mobilethemeview .embeddedServiceLiveAgentStateChatInputFooter .chatActionButton.Send:disabled,
.mobilethemeview .embeddedServiceLiveAgentStateChatInputFooter .chatActionButton.Send:disabled:focus {
    opacity: 1;
}

.mobilethemeview #liveChatTrigger .liveChatIcon {
    position: absolute;
    left: 5px;
}

.mobilethemeview #liveChatTrigger .arrowIcon {
    position: absolute;
    right: 5px;
}

.mobilethemeview #liveChatTrigger>span {
    margin-left: -50% !important;
}

.mobilethemeview #liveChatTrigger {
    background-color: transparent !important;
    color: #000 !important;
    transform: none !important;
    padding: 10px 40px !important;
    border: 1px solid #ccc !important;
    left: 5% !important;
    right: 5% !important;
    top: 12% !important;
    bottom: auto !important;
    z-index: 1030 !important;
}

.mobilethemeview #backdrop {
    left: 0 !important;
    right: 0 !important;
    width: auto !important;
    height: auto !important;
    top: 0 !important;
    bottom: 0 !important;
    max-height: 100vh !important;
}

.mobilethemeview .winbot-loader-div {
    left: 10% !important;
    top: 30% !important;
}

.mobilethemeview .winbot-loader-div.left-33 {
    top: 30% !important;
    left: 33% !important;
}

.mobilethemeview #customerFeedbackSurvey {
    top: 10% !important;
    bottom: 0 !important;
    left: 5% !important;
    right: 5% !important;
    height: auto !important;
    width: auto !important;
    max-height: 83vh !important;
}

.mobilethemeview #customerFeedbackSurvey iframe {
    width: 100% !important;
}

.mobilethemeview #customerFeedbackSurvey button {
    top: -40px !important;
    right: 2px !important;
}

.mobilethemeview #customerFeedbackSurvey iframe::-webkit-scrollbar {
    width: 2px !important;
}

@media screen and (max-height: 800px) and (max-width: 578px) {
    .mobilethemeview #liveChatTrigger {
        top: 15% !important;
    }
}

.embeddedServiceSidebarForm.formContent {
    margin-top: 33px;
    height: calc(100% - 114px) !important;
}

/* button.closeButton, button.minimizeButton {
    padding-top: 0 !important;
    margin-left: 10px;
    height: 14px !important;
    min-height: 14px !important;
    width: 14px !important;
    min-width: 14px !important;
} */

/* #custom_category__c option:not([label='Leave a note for your Technician']):not([label='Chat with Scheduling Team']) { */
#custom_category__c option:not([label='Leave a note for your Technician']):not([label='Chat with Scheduling Team']) {
    display: none;
}

.embeddedServiceSidebarButton {
    background: var(--lwc-colorBrandSecondary, #005290) !important;
}